Return & Refund Policy

Due to the perishable nature of food and beverage products, returns are accepted only under specific conditions.

Eligible Returns

Returns are accepted only if:

• Wrong product delivered
• Damaged packaging during transit
• Manufacturing defect
• Expired product received

Claims must be raised within 24 hours of delivery.

Non-Returnable Items

We cannot accept returns for:

• Opened bottles
• Consumed products
• Products damaged after delivery
• Orders placed incorrectly by customers
• Change of mind

Refund Process

After verification:

• Refunds will be processed to the original payment method.
• Processing time is generally 5–7 business days.
• In some cases, replacement products may be offered instead of refunds.

Replacement Policy

Eligible products may be replaced if stock is available.

Replacement requests are subject to verification.